Content-AI Privacy Policy

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (e.g., name, email, profile picture).
  • Content Data: AI-generated content, including content, title, meta description, topic, and keywords.
  • Image Data: URLs of images uploaded by users.
  • Usage Data: Number of tokens for each user, indicating content or image generation frequency.
  • Session Data: User session information, such as Session ID and Last Updated Date.

How we obtain and use personal information

Most personal information we process is provided by you when you:

  • Register an account on Content-AI.
  • Generate content or images using our AI tools.
  • Upload images to our platform.

We use this information to:

  • Provide AI-powered content and image generation services.
  • Personalize your platform experience.

We may share this data with third-party services like Auth0 for authentication and Cloudinary for image storage.

Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing are:

  • (a) Your consent, which you can withdraw at any time by contacting the website owner.
  • (b) Our contractual obligation to provide services you've signed up for.
  • (f) Our legitimate interest in enhancing our platform and offering relevant features.

Data storage and retention

Your data is stored securely on our servers and with third-party services like Auth0 and Cloudinary. We retain your data as long as your account is active or as needed to provide services. Afterward, we delete your data from our databases and backups.

Your rights under data protection law

You have rights including:

  • Right of access: You can request copies of your data.
  • Right to rectification: You can ask us to correct inaccurate data or complete incomplete data.
  • Right to erasure: You can ask us to delete your data in certain situations.
  • Right to restrict processing: You can ask us to limit how we use your data in certain situations.
  • Right to object: You can object to our use of your data in certain situations.
  • Right to data portability: In certain situations, you can request that we transfer your data to another organization or to you.

To exercise these rights, contact Alex McGarry. There's no charge for these requests, and we aim to respond within a month.

Contact

Name: Alex McGarry
WhatsApp: 07793 565 433
Date last reviewed: 12th September, 2023